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29 Shriram Finance Jobs

Grievance Redressal Officer

1-5 years

₹ 0.5 - 3L/yr

Chennai

5 vacancies

Grievance Redressal Officer

Shriram Finance

posted 24d ago

Job Description

Greetings from Shriram Group !!!


Shriram Finance is the countrys biggest retail NBFC offering credit solutions for commercial vehicles, two-wheeler loans, car loans, home loans, gold loans, personal and small business loans. We are part of the 50-year-old Shriram Group. The company has a network of 3,000+ branches and a workforce of more than 70,000 +. Shriram Finance has combined Assets under Management (AUM) worth 200,000+ crores.


Position Available:

Currently we have opening in Shriram Finance Limited. Selected candidates will be placed as Executive /Assistant Manager-Customer Complaints


JOB PROFILE:

  • Handling Customer Complaints.
  • Record and evaluate complaint submissions.
  • Coordinate with internal departments to incorporate vital input into reports.
  • Review and provide feedback on complaint investigation.
  • Ensure to maintain TAT & timely processing of complaints.
  • Should work as Nodal /Official point (credit bureao) of Contact for resolving customer complaints.

Key Skills Required:

  • Should have excellent communication and presentation skills.
  • Should have good knowledge of finance and BFSI products
  • Should be well versed with MS office.



Employment Type: Full Time, Permanent

Read full job description

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Top Shriram Finance Grievance Redressal Officer Interview Questions

Q1. What is the most important thing a financer should have .?
Q2. What is 2515? Wis difference between commercial car and private car?
Q3. How do you collect money from lender?
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What people at Shriram Finance are saying

Grievance Redressal Officer salary at Shriram Finance

reported by 4 employees
₹4.3 L/yr - ₹5.5 L/yr
22% more than the average Grievance Redressal Officer Salary in India
View more details

What Shriram Finance employees are saying about work life

based on 7.2k employees
51%
87%
57%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Shriram Finance Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Education Assistance +6 more
View more benefits

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