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Telecaller Professionals
Sheetal Fire Ventures
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Sheetal Fire Ventures India Pvt Ltd is looking for Telecaller to join our dynamic team and embark on a rewarding career journey
- A telecaller is a customer service representative who contacts customers over the telephone
- A typical job description for a telecaller includes the following responsibilities:
- Make outbound calls to customers to promote products and services, or follow up on recent purchases
- Respond to customer inquiries and provide information about products and services
- Resolve customer complaints and provide appropriate solutions
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary
- Meet and exceed sales and customer satisfaction targets
- Continuously improve product and service knowledge to provide accurate information to customers
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
- Follow all company policies and procedures, including those related to confidentiality and data security
- Participate in training and development opportunities to improve skills and knowledge
- Adhere to schedules and work efficiently under pressure to meet deadlines
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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based on 1 employee
Flexible timing
Monday to Saturday
Within city
Sheetal Fire Ventures Benefits
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