Customer Service Executive

Company- SgT 3rd PARTY quality management service provider -MNC

Location-SgT GURGAON

Languages-Decent ENGLISH

Special Skills expected-Good with Computer, Excel works and email management and communication

Position-Customer Service Executive

Qualification- Textile/Apparels Graduate B TECH or atleast 3 years diploma or Any degree with Merchandising Experience

Minimum Experience - 4 to 5 years

Age Limit-25 to 35 years

Job Description:

1) Good Communication Skills

2) Capable of direct and independents communication

3) Managing the factories, suppliers and customers for various queries

4) Fully work on back office on the email communication, phone communication

5) Need to check INSPECTION REPORTS and Delivery to client on timely manner

6) Need to prepare various reports and submit as per deadline

7) Data entry in the customized inter company portal with 100% accuracy

8) Data entry in the customized customer portal with 100% accuracy

9) Need to do scheduling and planning with support of managers

10) Need to collect samples/files and hand over to inspectors

11) After inspection completion, need to collect the samples and files back from inspectors and hand over to customer

12) Close communication with customers and sharing office space with customers

13) Highly dedicated post for particular brand

14)Candidate from 3rd party experience in Customer Service will be given priority

Salary/Other benefits-as per Industry standards

INTERESTED CANDIDATES SHALL SEND COMPLETE RESUME IN PDF COPY ONLY WITH PASSPORT SIZE PHOTO AND AADHAR CARD ATTACHED WITH THE RESUME TO THE FOLLOWING MAIL ID

gowri.shankar@sgtgroup.net