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Delivery Lead
ServiceMax
posted 5hr ago
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Flexible timing
Key skills for the job
Job Description
The sDMO is comprised of Technical Architects and Program Managers, offering a full spectrum of implementation and delivery support for projects of various size and scope. You will also work closely with the extended PTC ecosystem including SO&S, Product Management, the Customer Success organization, R&D, and Technical Support to ensure proper scope, resources, and dependencies are being defined and developed properly.
Day-To-Day Responsibilities :
- Collaborate with sales, partners and customers on the development of qualified proposals and SOW s
- Ensure project teams are properly mobilized and structured for successful delivery
- Delegate tasks and provide direction to multiple project managers
- Monitor and support multiple projects and project teams to ensure the realization of value, quality, and on-time delivery of defined scope
- Coordinate with the PTC ecosystem to resolve complex project issues to avoid impeding progress
- Communicate project status regularly to various stakeholders
- Perform risk management to mitigate potential risks
- Support the development of a detailed integrated project plan
- Ensure changes to the project scope, schedule and costs leverage appropriate verification techniques and change management processes
- Ensure the conversion process is followed and meets quality standards
Requirements:
- Proven customer-facing project management experience of SaaS Implementations
- Strong leadership, escalation managment and problem solving skills
- Excellent customer facing and internal communication skills (written and verbal)
- Strong working knowledge of project management software tools and methodologies
- Bachelor s degree and 5+ years of Program Management experience
- Availability to travel up to 15% time, including overnight and international travel
- Experience with PLM implementations and PMP certification are a plus
Skills and knowledge:
- Leadership
- Proven ability to work in a complex and evolving environment with tight deadlines
- Planning
- Delegation
- Problem SolvingWorking knowledge of the Microsoft Office Suite
- Experience with Agile and Waterfall methodologies
- Solid organizational and analytical skills
- Risk Management
- Detail oriented
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
ServiceMax Benefits
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