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116 ServiceMax Jobs
Delivery Lead
ServiceMax
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The sDMO is comprised of Technical Architects and Program Managers, offering a full spectrum of implementation and delivery support for projects of various size and scope. You will also work closely with the extended PTC ecosystem including SO&S, Product Management, the Customer Success organization, R&D, and Technical Support to ensure proper scope, resources, and dependencies are being defined and developed properly.
Day-To-Day Responsibilities :
- Collaborate with sales, partners and customers on the development of qualified proposals and SOW s
- Ensure project teams are properly mobilized and structured for successful delivery
- Delegate tasks and provide direction to multiple project managers
- Monitor and support multiple projects and project teams to ensure the realization of value, quality, and on-time delivery of defined scope
- Coordinate with the PTC ecosystem to resolve complex project issues to avoid impeding progress
- Communicate project status regularly to various stakeholders
- Perform risk management to mitigate potential risks
- Support the development of a detailed integrated project plan
- Ensure changes to the project scope, schedule and costs leverage appropriate verification techniques and change management processes
- Ensure the conversion process is followed and meets quality standards
Requirements:
- Proven customer-facing project management experience of SaaS Implementations
- Strong leadership, escalation managment and problem solving skills
- Excellent customer facing and internal communication skills (written and verbal)
- Strong working knowledge of project management software tools and methodologies
- Bachelor s degree and 5+ years of Program Management experience
- Availability to travel up to 15% time, including overnight and international travel
- Experience with PLM implementations and PMP certification are a plus
Skills and knowledge:
- Leadership
- Proven ability to work in a complex and evolving environment with tight deadlines
- Planning
- Delegation
- Problem SolvingWorking knowledge of the Microsoft Office Suite
- Experience with Agile and Waterfall methodologies
- Solid organizational and analytical skills
- Risk Management
- Detail oriented
Employment Type: Full Time, Permanent
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based on 20 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ServiceMax Benefits
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