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1 EIE INSTRUMENTS Service Engineer Job
Service Engineer
6-11 years
Bhubaneswar, Mumbai, Hyderabad / Secunderabad + 4 more
1 vacancy
Service Engineer
EIE INSTRUMENTS
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Install, set up, and configure company products at customer sites according to specifications and guidelines.
- Perform routine maintenance tasks on equipment to ensure proper functioning and longevity.
- Respond to service calls and inquiries from customers regarding product malfunctions or performance issues.
- Diagnose equipment problems through troubleshooting techniques and analysis of technical data.
- Repair or replace faulty components or parts to restore equipment to working condition.
- Provide technical support and guidance to customers on the operation and maintenance of products.
- Document service activities, including repairs performed, parts used, and customer interactions.
- Collaborate with internal teams, including sales and engineering, to address customer needs and concerns.
- Stay updated on product updates, technical advancements, and industry trends to provide informed assistance to customers.
- Ensure compliance with company policies, procedures, and safety regulations during service activities.
- High school diploma or equivalent; technical certification or degree in engineering or a related field preferred.
- 5-6 years of proven experience in a technical service or support role, preferably in the field of [specific industry or product].
- Strong troubleshooting skills and ability to analyze technical problems effectively.
- Excellent communication and interpersonal skills to interact with customers and internal teams.
- Proficiency in using diagnostic tools, equipment, and software applications.
- Ability to work independently and manage time effectively to meet service deadlines.
- Willingness to travel to customer sites and work flexible hours as needed.
- Valid drivers license and clean driving record.
Employment Type: Full Time, Permanent
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