Service Engineer

Job Title: Service Engineer
Department: Operations/Technical Support
Location: Bengaluru

Language: Must Speak & Understand Kanada (Hindi, English)

Company Overview

Aditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to optimize their operations and enhance productivity.

https://www.adititracking.com/

Job Summary

We are seeking a skilled and customer-oriented Service Engineer to join our team. The role involves installing, maintaining, and repairing technical equipment and ensuring optimal performance. The ideal candidate will have strong problem-solving skills, technical expertise, and a commitment to delivering exceptional service.

Key Responsibilities

1. Installation and Maintenance
• Install and configure equipment at client locations.
• Perform preventive maintenance as per schedules.
• Diagnose and troubleshoot issues with equipment or systems.
2. Technical Support
• Provide technical assistance to clients in person or remotely.
• Respond promptly to service requests and ensure timely resolution.
3. Repairs and Upgrades
• Repair faulty equipment or recommend replacements.
• Perform system upgrades to improve efficiency and performance.
4. Documentation
• Maintain detailed records of service activities, including installation reports, service calls, and repair logs.
• Provide feedback and suggestions to the product and engineering teams for continuous improvement.
5. Client Interaction
• Build and maintain strong relationships with clients.
• Educate clients on equipment usage and maintenance.
6. Compliance and Safety
• Adhere to company policies, industry standards, and safety regulations.
• Conduct risk assessments before performing tasks.

Qualifications

• Education: Diploma or Bachelors degree in Electronics, Electrical Engineering, or a related field.
• Experience: 1-3 years in a similar role preferred (freshers with strong technical skills can apply).
• Technical Skills:
• Proficiency in diagnosing and repairing technical equipment.
• Knowledge of software and hardware troubleshooting.
• Soft Skills:
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.

Additional Requirements

• Willingness to travel to client locations as needed.
• A valid drivers license and ability to drive company vehicles (if applicable).
• Ability to lift and carry heavy equipment safely.

Benefits

• Competitive salary and performance-based incentives.
• Training and development opportunities.
• Health insurance and other benefits as per company policy.

How to Apply
Interested candidates can send theirresumese to careers@adititracking.com or apply online at https://www.adititracking.com