Senior System Administrator L3- Mohali - Work from office

As an integral part of our Managed Services team, the Senior System Administrator specializes in designing, implementing, and troubleshooting complete infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Windows servers, Azure, Firewall, Office 365, Exchange server, Backups and Networking. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships.

Role & responsibilities

Required skills:

• The candidate should have hands-on experience on windows servers upgrades/migrations.
• Perform Domain controller upgrades and troubleshoot group policy implementation.
• Hands on experience on Exchange servers to Office 365 migrations projects.
• Hands on experience on Prem to cloud migrations (Azure) migrations projects.
• Must have hands on experience on Azure and Azure AD.
• Working knowledge of Firewalls, VPN Technologies, Network Routers, Wi-Fi Access points and Port forwarding.
• Sound understanding of DNS, DHCP servers, MDM Intune.
• Good Interpersonal and client handing skills.
• Excellent troubleshooting and Analytical skills.

Preferred candidate profile

Education and/or Experience:

• Any Technical qualifications (BCA, Btech, B.Sc IT).
• Desirable Microsoft Technology Associate (MTA) and MCSA certifications
• Preferably AZ900/AZ104 certification.
• Cisco CCNA / CCNP certification is highly valued.
• This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success

Client Service:

• Provide outstanding client service, responding promptly and professionally across communication channels.
• Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs.

Shift timing and working hours:

• Night shifts /EST

• Monday to Friday Fixed working days

Benefits and compensation:

• Group Health insurance and other benefits.
• The Best working culture and growth opportunities.
• Learning opportunities in leading technologies
• Compensation as per Market Standard