Senior Sales Manager

Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel s design merges nature and architecture in an homage to Bengaluru s reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city s most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.

• Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.
• Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls. Create and execute direct sales plan specific to market assignment.
• Promote local awareness through maintaining relationships with CVB s and tourism authorities. Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
• Work closely with conference services and catering through execution of definite program; keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
• Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity.
• Promote and sell to group market in defined geographic region. Generate hotel awareness through direct phone sales; direct sales calls, tradeshows and networking groups. Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals.

• Strong ability to develop and implement effective sales strategies to meet business objectives.
• Bachelors Degree in a relevant field is considered an asset
• Ability to lead and motivate a sales team, fostering a high-performance culture and driving results.
• Ability to analyze sales data, market trends, and competitor activities to identify opportunities for growth.
• Strong Communication skills and an eye for attention to detail
• Good command over English Language
• Strong commitment to providing excellent customer service and ensuring guest satisfaction.
• Background in Luxury Resort and Hotel considered an asset
• Hotel Sales experience essential (minimum of 5 years).
• Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera.
• Proven sales track record a plus

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Comprehensive Insurance coverage for Hospitalization and Personal Accident
• Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals

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