Senior Process Trainer (US Healthcare)

Create the future of e-health together with us by becoming a Process Trainer-I

As one of the Best in KLAS RCM organizations in the industry we offer a full scope of RCM services as well as BPO services, our organization gives our team members the training and solutions to learn and grow across variety of technologies and processes. As an innovator and leader in the e-health services we offer unparalleled growth opportunities in the industry.

What you can expect from us:

• A safe digital application and a structured and streamlined onboarding process. An extensive group health and accidental insurance program.
• Our progressive transportation model allows you to choose: You can either receive a self-transport allowance, or we can pick you up and drop you off on your way from or to the office.
• Subsidized meal facility.
• Fun at Work: tons of engagement activities and entertaining games for everyone to participate.
• Various career growth opportunities as well as a lucrative merit increment policy in a work environment where we promote Diversity, Equity, and Inclusion.
• Best HR practices along with an open-door policy to ensure a very employee friendly environment.
• A recession proof and secured workplace for our entire workforce.
• Ample scope of reward and recognition along with perks.

What you can do for us:

• Develop training program and modules around US Healthcare Revenue Cycle Management and effectively deliver classroom training for the new hires. Responsible for New Hire Training for all levels hired
• Impart refresher training on various functions of RCM.
• Develop and conduct assessments around various modules for RCM.
• Calibrate with Quality Auditors to determine training needs, develop action plan and report out the improvement process in business reviews.
• Conducting pre-screening of new hires.
• Will be responsible for the new employee performance till the end of OJT (On the job training).
• Accountable for meeting the training metrics like yield, Speed to proficiency etc.
• Is required to create / modify / update the content for all training needs (New hire, ongoing, supervisor).
• Should be well versed in SOP creation, documentation, preparing process flows.

Profile Qualifications:

• Minimum of 1 year experience as a Process Trainer in US RCM industry.
• Should have knowledge in RCM, Denials, AR, Posting, cash posting, Billing. Candidate should be a graduate.
• Should have good hold on providing classroom training.
• Immediate joiners are preferable.
• Should possess strong documentation and presentation skills.
• Should be flexible to work in shifts, based on business need.

Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date