WALK -IN Drive - Senior Process Analyst - Gallagher - 8th Feb

JOIN us on a WALK IN DRIVE on Saturday 8th FEB 2025 where we are looking for Senior Process Analyst Role

Interested candidates please fill the below form-

https://forms.office.com/r/p7sxqjESSm

Please NOTE: Candidates who have applied in last 1 Month are not eligible.

Skills Required-
Graduates Only.
Minimum 3+ Years experience into Healthcare Or General Insurance from BPO and KPO Domain.
Excellent Communication skills

Role & responsibilities

Act as the primary point of contact for the branch (US onshore), providing comprehensive support
Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures
Responsible for end to end support of the policy lifecycle services
Support a team of 4 - 5 Client Managers (~70 Accounts) at the branch
Be a US Health Insurance domain expert to conduct end to end renewal activities
Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience
Co-coordinating with internal operations team to get the renewal activities completed on time
Handle queries effectively, aiming to minimize re-work at service center
Ability to identify risks, issues and successfully navigate through to completion
Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once