Senior Learning Administrator

Senior Project/Learning Administrator

Responsible on a day-to-day basis for the administration, co-ordination, logistics and reporting for complex projects, or groups of stakeholders as required by Client or Project Manager(s).

Role activities include:

Arranging and scheduling senior, or complex meetings and events (e.g., steering group, leadership or senior stakeholder meetings) as requested

Coordination of logistics for programmes, including purchasing, vendors, accruals, quality control, and project materials management

Capturing and communicating all necessary updates (meeting minutes, or actions and decisions) with project/process owners, business partners, senior management, and stakeholders

Providing on-site support to events as required or virtual support to the stakeholder teams during online meetings or events.

Administration of project reviews, gathering and analysing information via reports and other key performance measures to provide project updates and reporting support

Update of project reporting/planning reports as directed

Autonomy: Works under routine direction. Uses limited discretion in resolving issues or enquiries. Determines when to seek guidance in unexpected situations. Plans own work within short time horizons. Experience supporting projects that may be complex in nature but also in stakeholders and require a more sophisticated and experienced coordinator or administrator to effectively coordinate activities.

Role Attributes Illustrative Role Responsibilities

Influence: Interacts with and influence colleagues. Has contact with stakeholders and collaborate colleagues to achieve goals.

Complexity: Performs a range of work activities sometimes complex in varied environments. May contribute to routine issue resolution. May apply creative thinking or suggest new ways to approach a task.

Business skills

Good communication skills for effective engagement.

Understands and uses appropriate methods, tools, applications, and processes.

Demonstrates an organised approach to work.

Has sufficient digital skills for their role.