Lead - 2W Urban-PL/Senior Lead - 2W Urban-PL

(Accountabilities associated with the job)
Sales Support
Data Management and distribution
Dialer and campaigns management
Manage end to end business MIS and reports.
Monthly target planning

4. MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
Providing support to constantly changing sales process, trainings and timely set up of processes

5. DECISIONS
(Key decisions taken by job holder at his/her end)
Hourly sales tracking and take action to improve productivity in term of data analytics.

6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)
Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
Call Center, Field, Ops and Service.

External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
DBS Bank

7. DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)
Financial Dimensions
(These should be quantifiable numerical amounts)
NA

Other Dimensions
(Significant volume dimensions associated with the job)
Total Team Size: 1
Number of Direct Reports: 1
Number of Indirect Reports:0
Number of Outsourced employees: 0 / 1
Number of locations: 1
Number of products: 1

Required Qualifications and Experience
SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)
Educational Qualifications
Bcom / MBA
Work Experience
3-4 years