Toast - Senior Engineering Manager - Financial Systems (9-15 yrs)

Are you ready for a change ?

As an Engineering Manager/Sr. Engineering Manager, Financial Systems, you will lead a team of Engineers responsible for providing technical solutions that meet the evolving business needs of the organization.

You will collaborate with business stakeholders to scope and implement new technical initiatives, streamline, automate, and simplify processes, and educate employees on the effective use of the technologies and processes necessary for the business to operate.

In this roll you will : (Responsibilities)

- Manage the daily activities of Toast India's Financial Systems Developers, Admins who are delivering new features and enhancements critical to Toast's business growth

- Provide leadership(technical and otherwise), activity planning, and direction to complete team tasks, produce the required deliverables, track/resolve issues, and meet project milestones.

- Mentor team members by identifying/developing opportunities for individual growth and setting a positive example for working in a team environment

- Review deliverables for the team and contribute hands-on to complex financial systems projects.

- Create improvement plans for our systems to enable scalability and flexibility.

- Incorporate prior industry experience to shape the line of business vision

- Resolve project-related and operational issues impacting business stakeholders

- Build and maintain team technical roadmap utilizing planning tools

- Work with product ownership to manage and prioritize the team's product backlog, consistently review to ensure the most impactful investments are appropriately prioritized

- Communicate clearly, knowledgeably, and transparently with cross functional stakeholders (including but not limited to Engineering, Design, Go To Market, Legal, Compliance, Customer Onboarding, and Support) to build trusted relationships.

- Identify, select, and implement best practices to gather, document, streamline, and improve business processes for Business Systems stakeholders

- Lead collaborative discovery and execution ceremonies for the team

- Confidently leverage preeminent domain expertise in team decision-making

- Continually evolve domain knowledge through ongoing customer, competitor, and market research

- Facilitate release planning and capacity planning for the team's initiatives

- Drive technical delivery across all technical functions in NetSuite, Zuora Billing, Revpro etc.

Do you have the right ingredients ? (Requirements)

- 10+ years of hands-on experience in financial systems, with a focus on NetSuite and Zuora systems with at least 3 years of experience as Technical Lead/Engineering Manager

- 4+ years of experience directly managing a development, financial systems, or technical team of 6 or more full-time employees.

- Bachelor's degree in Computer Science or equivalent experience

- Well-versed in financial systems (NetSuite, Zuora, RevPro etc.) and technologies (REST, SOAP, XML, JSON, Javascript, SQL etc.)

- Implementation expertise and practical experience working on large-volume financial systems projects involving complex system design across disparate systems

- Experience in collaborating with product owners representing Finance, Accounting, Sales, Customer Service, Product & Engineering.

- Balancing competing interests and needs across the organization to define a clear roadmap for Financial Systems deliverables

- A track record of delivering projects on-time by leveraging your experience in development processes, work estimation, and optimal resource allocation

- Passionate about scaling teams and helping individuals grow their careers

- Experience in developing and retaining a highly talented team including performance reviews and hiring.

Bonus Ingredients :

- Experience working with cloud-based applications (Salesforce, Workday)

- Experience working with consulting resources (onshore and/or offshore)

- Experience in CI/CD and Release management process

- Experience working with Jira