Senior Consultant - DTICI_DTNA_Salesforce QA Analyst_T8

Reporting to - Sr. Program Manager

Purpose of the Role:

• The purpose of this role is to serve as a liaison between the DTICI and global teams, ensuring a smooth transition of operational work within the SDLC.
• This position focuses on coordinating project quality and bridging gaps to streamline communication, enhance efficiency, and support seamless collaboration throughout the project's lifecycle.

Key Tasks & Responsibilities:

• Collaborate with product managers, developers, and other stakeholders to understand requirements and define testing strategies for Salesforce applications.
• Work with project teams to ensure comprehensive testing coverage and scripts are being written per standards that can be easily automated.
• Develop and maintain automated test scripts for functional, regression, and performance testing using appropriate tools (e.g., Selenium, Apex, etc.).
• Execute manual and automated tests, analyze results, and report defects in a timely manner.
• Create and maintain comprehensive test documentation, including test plans, test cases, and test data in X-Ray test management tool.
• Participate in the continuous improvement of QA processes and practices within the team.
• Monitor and report on testing progress, results, and metrics to stakeholders.
• Assist in troubleshooting and resolving defects and issues identified during testing.
• Stay updated with the latest testing tools, techniques, and best practices, especially related to Salesforce.

Key Skills:

• Bachelors degree in Computer Science, Information Technology, ora related field.
• 5+ years of experience in Quality Assurance roles with automation testing experience, specifically with Salesforce applications.
• Strong experience in test automation frameworks and tools (e.g., Selenium, TestNG, JUnit).
• Experience in writing clear, concise and comprehensive test plans and test cases
• Familiarity with Salesforce development, including Apex, SOQL and Visualforce.
• Knowledge of software testing methodologies, testing integrations, end-to-end system processes and tools
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to work in a fast-paced environment.
• Effective communication skills to interact with team members and stakeholders.

Preferred Qualifications:

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer).
• Experience with CI/CD pipelines and version control systems (e.g., Git).
• Familiarity with Agile methodologies and experience working in Agile teams.

Education Qualification & Experience:

• Bachelor's degree in Electronics, Computer Science, IT or related field.
• 4-6years of relevant experience.