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based on 2.8k Reviews

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1 Maersk Senior Collector Job

Collector/Sr Collector

4-9 years

₹ 5 - 6.25L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Collector/Sr Collector

Maersk

posted 25d ago

Job Description

 
Executes according to SLAs.
Has detailed understanding of processes and SOPs.
Adheres to controls.
Has ideas for improvements.
Informs Supervisor about any process issues.
  • Create and send SOA s to customers in a timely and accurate manner and in line with customer CSOP s or global standard for SOA and send statements of accounts to clients
  • Collection efforts need to be taken for timely cash inflow, coordinate with internal team to resolve the issue on-time
  • Follow the collection consequence without any tolerance, should create/place the SOP for any process of collection
  • Support peers with technical or process related challenges during
    process execution
  • Generate daily call lists for collectors ensuring that those customers who are highest risk are given a high priority.
  • Provide Cluster collection manager or Supervisor with daily, weekly and monthly reports on performance activity for collectors.
  • Maintain constant communication with other complimentary business units to ensure that collections team is meeting set KPI s
  • Review on-account payments and advise order to cash team of where payments should be applied based on outputs from C5 tool
  • Assist with the creation and maintenance of Macros used to automate generation of statements and documentation
  • Prepare additional information dependant on cluster specific requirements.
  • Act as the communication interface between Order to Cash and the collections team
  • Ensure that high risk customers (based on debt ratios) are escalated to collections specialists and Cluster collections Managers for treatment.
  • Monitor payment application and supply relevant updates to the OTC team
  • Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner.
  • Monitor AFR releases and liaise with internal customer support functions to ensure payment is received and goods are released in a timely manner and in line with internal procedures
  • Liaise with in-country coordinator, sales persons where necessary.
  • Adhere to relevant legislation (Country/cluster specific)
Key Competencies:
1. Behavioral
  • Analytical & Problem Solver
  • Proactive & Innovative
  • Be a Team Player, a self motivated individual and accountable
  • Capable of adapting to different country specific environments.
  • Capable of working with a group of stakeholders as well as a specific manager.
  • Capable of working in a fast paced, performance oriented environment
  • Ready to work in 24*7 environment
  • Competent with Excel and fine understanding of Macros and high level of computing knowledge
  • Strong understanding of finance business.
  • Customer Service/Sales Orientation
  • Strong level of computing and reporting skills
2. Technical
  • University qualification - Accounting
  • Knowledge of Excel is a must.
  • Understanding of processes involved in Finance and Accounting .
  • Familiar with MS Office
Knowledge of MAERSK Systems preferred but not required.
.

Employment Type: Full Time, Permanent

Read full job description

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(based on 139 Maersk interviews)
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17%
12%
7%
6%
1%
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What Senior Collector at Maersk are saying

Senior Collector salary at Maersk

reported by 4 employees with 4-9 years exp.
₹5 L/yr - ₹6.2 L/yr
At par with the average Senior Collector Salary in India
View more details

What Maersk employees are saying about work life

based on 2.8k employees
79%
87%
62%
84%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Maersk Benefits

Submitted by Company
Free Transport
Child care
Cafeteria
Work From Home
Team Outings
Soft Skill Training +3 more
Submitted by Employees
Free Transport
Cafeteria
Work From Home
Health Insurance
Free Food
Soft Skill Training +6 more
View more benefits

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Maersk Chennai Office Location

View all
Chennai, Tamil Nadu Office
Maersk Global Service Centres(India) Pvt, Ltd. RMZ One Paramount, Campus 30, Unit Nos. 201, 301, 302, 401 and 402 on 2nd, 3rd & 4th Floors, New No.110, Mount Poonamallee Road, Porur Chennai, Tamil Nadu
600116

Collector/Sr Collector

4-9 Yrs

Chennai

25d ago·via naukri.com

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