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1 MongoDB Senior Associate Job
Senior Associate, Billing
MongoDB
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitors and responds to queries inside the Marketplace Billing inbox
- Monitors and responds to internal queries received over email or slack channels
- Responds and supports internal queries on the finance review process
- Participates in finance review for all Marketplace opportunities; AWS, Azure and GCP
- Completes Cash Application for current Marketplace Disbursement reports
- Provides assistance in clean up of historical open payments and credit memos
- Routes incoming orders for MongoDB legal execution
- Works in Legal Agreement Conga queue for all Marketplace related agreements
- Reviews ordering documents to confirm ordering details are correctly entered into sales and financial accounting systems
- Reviews and approves SalesForce.com opportunities
- Reviews and approves Netsuite sales orders
- Creates invoices
- Assists in reconciliation of accounts / sales orders as requested by revenue
- Works late nights and weekends during quarterly closing periods
- Ensures internal and external customer satisfaction
- Assists with updating various monthly tracking reports
- Special projects as related to administration, operational and accounting needs
- Minimum of 2 years experience working in billing billing and/or order management
- Experience within Marketplace Cloud Providers is a plus
- Experience reconciling accounts and researching transactions
- Enjoys working through large volumes of orders
- Experience in a fast paced environment supporting corporate customers
- Completes tasks in a timely and accurate manner
- Courteous, professional and passionate about providing the highest level of customer service
- Strong attention to detail, quality of work is consistently clean
- Prior experience with Salesforce and NetSuite preferred
- Intermediate to advanced Microsoft Excel skills
- Familiar with legal agreements and contracts relevant to order processing
- Ability to be flexible and adapt with a rapidly growing company and demands for process development and change
Employment Type: Full Time, Permanent
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