IT Manager with a Google Workspace Administrator certification

We are seeking an experienced and dynamic IT Manager with a Google Workspace Administrator certification and a strong background in providing IT support for both US and India operations. The ideal candidate will have 5+ years of experience in managing IT systems and infrastructure, with a proven track record in a dual-region support role. This position requires someone who is ready to join immediately and take charge of overseeing seamless IT operations across multiple regions.

Role & responsibilities :

• Oversee the installation, configuration, and maintenance of IT systems, including hardware, software, and networks, for both US and India offices
• Ensure efficient and secure IT operations across both regions by identifying and resolving issues proactively
• Standardize IT processes and infrastructure across regions to support business continuity. Global IT Support
• Provide end-to-end IT support for teams in the US and India, ensuring timely resolution of hardware, software, and network issues
• Manage the onboarding and offboarding processes to ensure seamless access to IT systems and applications.
• Lead the IT team, offering guidance and training to ensure the team is skilled in current and emerging technologies
• Act as the primary point of contact for IT-related matters across both offices. Cybersecurity and Compliance
• Implement and maintain robust cybersecurity measures to protect organizational data and infrastructure
• Ensure compliance with regional regulations and develop IT policies that are consistent across both offices. Scalability and Innovation
• Continuously assess and upgrade IT systems to meet the growing needs of the organization.
• Explore and implement innovative technologies to optimize business operations and enhance efficiency.

Preferred candidate profile :

• Google Workspace Administrator certification is mandatory
• 5+ years of experience in IT management, with a focus on multi-region (US and India) support
• Expertise in managing and supporting IT systems for both PC and MAC environments.
• Proficient in troubleshooting and problem-solving for a wide range of IT issues
• Strong understanding of network administration and security best practices
• Effective communication and collaboration skills to work with cross-regional teams
• Ability to join immediately.

Preferred Qualifications:

• Bachelors degree in IT, Computer Science, or a related field
• Additional certifications like CCNA or CompTIA Network+ will be an advantage.

This role is integral to ensuring a robust and scalable IT environment that aligns with our organizational goals across both the US and India offices. The ideal candidate will bring technical expertise, leadership, and the ability to deliver seamless IT support in a dynamic, multi-region setup