Editorial Assistant / Client Relationship Executive

Profile Summary-

The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.

Key Roles and Responsibilities-

Client Communication: Effectively manage communication with clients to understand their editorial requirements, address inquiries, and ensure client satisfaction.

Relationship Maintenance: Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience.

Database Management: Regularly update and maintain the client database, ensuring accurate and current information to facilitate seamless communication and efficient workflow.

Timely Follow-ups: Implement a systematic follow-up process to ensure timely responses to client queries, submissions, and feedback, demonstrating a proactive approach to client needs.

Negotiating with clients to secure the most attractive prices

Knowledge and Skills Required-

Education: Any graduate and masters

Experience: Fresher or Experienced

Excellent communication (written & verbal)

Interpersonal and problem-solving skills

Attitude and Other Perks-

Adaptive to challenging environment

Proactive, results-oriented, and organized

Willingness to collaborate and coordinate with different departments and team members

Young and vibrant team

Fast-paced and growth-minded culture

Networking opportunity

Professional growth and recognition.