Providing IT support and administration of all corporate laptops, cloud applications and enterprise systems.
Installing new/rebuild existing servers (AWS Cloud) and configure hardware, peripherals, services, settings, directories, in accordance with standards and project/operational requirements.
Performs server administration including security, file and directory permissions, additions/changes/deletions of user accounts.
Test, implement and configures new applications software, software upgrades, and operating system software.
Investigating and resolving both basic and complex IT support issues in a simple, straightforward way.
Creating How
To documentation and training to help guide Team Members with our technology and applications.
Documenting internal IT processes for reference and compliance purposes.
Perform routine maintenance of IT and Security and working on the security of laptops and cloud applications.## Required Qualifications:
Proficiency in Office 365 administration, including Microsoft Admin Centre and Teams management.
Strong knowledge of AWS services (e.g., EC2, S3, IAM) and infrastructure management.
Experience with Linux/Ubuntu systems and hosting environments such as cPanel and Hostinger.
Hands
on experience with web server management (Apache and Nginx).
Familiarity with business tools like Zoho, Jira, and HRMS.
Strong troubleshooting skills for laptops, desktops, and servers.
Knowledge of IT asset and inventory management.
Attention to detail, excellent problem
solving skills, and the ability to work independently or in a team.
Effective communication skills to explain technical concepts to non