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29 Saxo Bank Jobs in Gurgaon / Gurugram

Team Lead Client Offboarding

7-12 years

Gurgaon / Gurugram

1 vacancy

Team Lead Client Offboarding

Saxo Bank

posted 23hr ago

Job Description

Location - Gurgaon (Onsite)

About the job

Join as a Team Lead Offboarding and Client Exit, ensuring compliance with regulatory requirements, maintaining high standards of client service and uphold our reputation for excellence.

Responsibilities

Lead and manage the Offboarding and Client Exit team, providing guidance, support, and development opportunities.
Oversee the entire client offboarding process, ensuring all procedures are followed accurately and in a timely manner.
Coordinate with internal departments such as Compliance, Legal, and Operations to ensure all client exit activities meet regulatory and company standards.
Develop and implement strategies to improve the offboarding process, focusing on efficiency and client experience.
Monitor and report on key performance indicators related to client exits, identifying areas for improvement.
Handle complex client exit cases, providing solutions and ensuring a smooth transition.
Maintain up-to-date knowledge of industry regulations and best practices related to client offboarding.
Foster a culture of continuous improvement within the team, encouraging innovation and proactive problem-solving.
Act as a point of escalation for client issues, resolving them promptly and effectively.
Ensure all documentation and client communications are accurate, clear, and professional.

Your profile

As a person you are known for your outmost professionalism, integrity and trustworthiness. You are a curious, collaborative and outgoing person that thrives in different environments.

  • Total required experience of 7-12 years.
  • Excellent communication and interpersonal skills.
  • Experience of Team leadership and managing projects / improvement initiatives across various functions is required.
  • Strong understanding of client life cycle and ability to work with complex situations
  • Strong Excel, PowerPoint skills

It will be an advantage if you have knowledge or hands-on experience within some of the following areas:

Experience with process improvement methodologies such as Lean or Six Sigma.
Familiarity with CRM and client management systems.
Familiarity with Data protection regulations globally

We get curious people invested in the world

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on.

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don t just offer a job - we offer an opportunity to invest in your future!


How to apply :

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!


Employment Type: Full Time, Permanent

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What people at Saxo Bank are saying

3.8
 Rating based on 2 Team Lead reviews

Likes

Opportunity to learn new things

  • Salary - Good
Dislikes

Work life balance was not there

  • Job security - Poor
Read 2 Team Lead reviews

Team Lead salary at Saxo Bank

reported by 13 employees with 7-11 years exp.
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₹18.8 L/yr - ₹33.8 L/yr
119% more than the average Team Lead Salary in India
View more details

What Saxo Bank employees are saying about work life

based on 321 employees
62%
93%
78%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Saxo Bank Benefits

Free Food
Cafeteria
Team Outings
Health Insurance
Free Transport
Gymnasium +6 more
View more benefits

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