As a Senior Technical Training Consultant on the Technical Enablement Academy team, you will have the opportunity to collaborate with colleagues from across many divisions of the company to develop and share new ideas, techniques and approaches for training. You will be responsible for designing, developing, supporting and delivering training across a broad span of SAS technology, including data engineering, visualization and administration.
You will:
Act as a recognized technical SME in multiple areas
Deliver SAS technical training to SAS employees, customers and partners as business needs dictate
Conceptualize, design and develop new SAS technical training material
Mentor other instructors in learning new courses
Work with SAS stakeholders across regions and teams (Professional Services, Customer Success, Technical Support, etc.) to gather training needs
Provide operational support for SAS training environments
Coordinate with managers, instructors and administrators to schedule a sequence of training sessions over multiple weeks
Manage projects on a global level
Research industry best practices for academy (i.e., project-based) training and apply them to enhance SAS academy training
Perform other duties, as assigned
Required Qualifications
Bachelors degree in Business, Computer Science, or quantitative field related to area of assignment
8 years of experience in technical training, consulting, technical sales, technical support, technical development, customer support or related area of expertise
Subject matter expertise with at least one area of SAS Viya (programming, data engineering, visualization, machine learning, deployment, administration or operations)
Excellent writing and presentation skills in English, including the ability to communicate with students with various technical backgrounds
Experience conceptualizing and developing training content and delivering content in person and remotely via live web
Strong ability to identify and resolve SAS technical issues
Demonstrated time management and leadership skills
Ability to work and learn independently
Preferred Qualifications
Familiarity with RACE (Remote Access Computing Environment)
Diverse and Inclusive
Additional Information:
SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money.