Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

SAP

Compare

4.2

based on 1.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Internet/Product Company - 2024

322 SAP Jobs

Customer Success Partner Senior Advisor HXM

SAP India Pvt.Ltd

4.2

based on 1.6k Reviews

7-15 years

Mumbai

1 vacancy

Customer Success Partner Senior Advisor HXM

SAP

posted 4hr ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Salesforce Cloud Computing ERP Systems Area Sales Management CCTV Monitoring

+ 3 more

Job Description

The Customer Success Manager - HCM proactively engages with an assigned portfolio of less complex customers achieve business outcomes by supporting the customer s executives within a customer s buying center. This is done with the close support of manager/peers to drive mutual success across the Customer Value Journey. With the oversight from management, the CSM has supportive responsibility for assuring the continuity of the customer s cloud subscription-based solutions and maximizing their usage at the product level.

What you bring
Customer Success:
Supportive responsibility for customer s success with SAP cloud subscription solutions with a given Domain or scope of assignment
Supports execution of LoB/Buying Center level Relationship Assessments.
Supports development, maintenance, and actioning buying center or LoB-level Outcome Success Plan (OSP)
Engagement & Coordination:
Supports coordination of success resources across SAP to accomplish customers desired outcomes.
Regular cadences to execute the OSPs
Consumption & Commercials:
Supports monitoring LoB(s) adoption / consumption and documents business impact
Experience & Language Requirements :
7 - 15 years of experience in the areas like SaaS or Cloud Solutions experience with HCM experience as plus
Managing customer engagements including commercial experience
Excellent verbal and non-verbal communication skills
Excellent analytical skills

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Advisor roles with real interview advice