Manager, Salesforce

About the role:

The Business Systems team at Samsara Technologies India Private Limited is growing and we are seeking a Bengaluru-based Senior Manager, Salesforce Systems to drive our expansion into India and supervise the evolution of our sales systems. Reporting to the Sr. Director of Sales Systems, this is a 0 to 100 build and will require strong execution skills, advanced influencing and communication skills, and deep business acumen.

The successful candidate will work closely with the Sales Operations, Sales, Finance, Product, and Business Technology teams to enable our revenue streams and support the entire customer journey.

This is a hybrid position requiring 3 days per week in our Bengaluru office and 2 days working remotely.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Systems Optimization: Oversee the development, implementation, and continuous improvement of Sales systems, leveraging advanced influencing & communication skills.
• Cross-Functional Collaboration: Partner closely with the Sales, Finance, Business Technology, and Product teams to ensure systems integration, seamless information flow, and alignment with the overall business strategy.
• Strategic Leadership: Define and execute the overall strategy for Sales systems, ensuring alignment with business goals and customer needs. Utilize deep business acumen to drive strategic initiatives.
• Advanced Influencing & Communication: Utilize advanced influencing and communication skills to foster alignment across teams, drive change, and create a cohesive vision for Sales systems.
• Team Development: Lead, mentor, and grow a high-performing team of professionals, fostering a culture of collaboration, innovation, and excellence.
• Vendor Management: Identify, negotiate, and manage partnerships with third-party vendors to ensure the delivery of top-notch tools and services.
• Performance Metrics: Establish, track, and report key performance indicators to gauge success and identify opportunities for improvement.
• Compliance and Security: Ensure all systems adhere to industry standards, legal requirements, and best practices in security and data privacy.
• Budget Management: Oversee budget planning, allocation, and management within the area of responsibility, employing deep business acumen.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Minimum requirements for the role:

• Bachelor's degree in Business,Computer Science, Information Technology, or related field; Master’s degree preferred.
• 3+ years of experience in leadership roles focusing on Sales systems (ex. Salesforce Sales Cloud, CPQ).
• 3+ years of CPQ experience.
• 8+ years of Salesforce experience.
• Deep business acumen, with a strong understanding of CRM systems, integration tools, Quality Assurance and analytics platforms.
• Advanced influencing and communication skills, with a strong executive presence.
• Exceptional strategic thinking and problem-solving skills.
• Excellent collaboration skills, with experience working closely with Sales and Channel teams.
• A customer-centric mindset, with a focus on delivering value and a great customer experience.