filter salaries All Filters (1)

Clear all

8 Salesforce Admin Jobs in Hyderabad / Secunderabad

CRM Admin - Salesforce (WFO -HYD)

1-3 years

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1 vacancy

CRM Admin - Salesforce (WFO -HYD)

NxtWave

posted 17d ago

Job Description

🏢 Role Overview

We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization.


💼 Key Responsibilities

The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails:


CRM System Configuration

  • System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes.
  • Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations.

Data Management

  • Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM.
  • Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency.
  • Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality.

User Management

  • User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions.
  • User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system.

Training and Support

  • Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage.
  • User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities.

Integration and Maintenance

  • System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow.
  • System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality.

Continuous Improvement

  • Industry Trends: Stay informed about CRM best practices, industry trends, and system updates.
  • System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization.

Compliance and Security

  • Data Security: Ensure data security and compliance with industry regulations and organizational policies.
  • Security Protocols: Implement data protection measures and monitor adherence to security protocols.

🌟 Qualities We Value

  • Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability.
  • Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions.
  • Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment.
  • Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges.
  • Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements.
  • Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders.
  • Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills.

🎖️ Qualifications

  • Educational Background: Bachelors degree
  • Experience: Preferably proven experience as a CRM Administrator or in a similar role.
  • Interpersonal Skills: Strong communication and interpersonal skills.

⚒️ Skills (Not mandatory, but will be an added advantage)


Foundational Skills

  • CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation.
  • Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance.
  • User Management: Experience in administering user accounts and managing access levels within a CRM platform.

Technical Skills

  • Data Integration: Familiarity with integrating CRM systems with other business tools and applications.
  • CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics).
  • Technical Support: Ability to troubleshoot technical issues and provide user support.

🪴 Why Work with Us?

  • Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement.
  • Innovative Environment: Join a team that values innovation and encourages continuous improvement.
  • Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers.
  • Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion.

📄 Additional Information

  • Compensation: Competitive salary based on experience and qualifications.
  • Work Location: Hyderabad
  • Work Arrangement: Office
  • Work Schedule: 6 Days a week

Let's Build Something Amazing Together!

If you're passionate about CRM systems and excited by the challenges of a dynamic work environment, we want to hear from you.


Employment Type: Full Time, Permanent

Read full job description

NxtWave Interview Questions & Tips

Prepare for NxtWave roles with real interview advice

What people at NxtWave are saying

4.0
 Rating based on 1 CRM Administrator review

Likes

There is a lot of scope to learn new things work on other things which adds extra skills on to your job role. We get lots of work satisfaction and company don't have that rude or micro managing culture. Everyone is open to help & open to let you grow and serve in different roles to the company.

  • Skill development - Excellent
  • +4 more
Dislikes

The work life balance is a bit tight. Though it is expected that it is common in startups. It upto individual who survives with the work life balance. And the salary that we can't expect as similar to mid cap companies even, as Nxtwave was a budding startup with just 4 - 5 years of market.

  • Work-life balance - Poor
Read 1 CRM Administrator review

CRM Administrator salary at NxtWave

reported by 4 employees
Lock Unlock
₹3.6 L/yr - ₹3.9 L/yr
16% less than the average CRM Administrator Salary in India
View more details

Compare NxtWave with

BYJU'S

3.1
Compare

upGrad

3.7
Compare

Unacademy

3.0
Compare

Upstox

3.7
Compare

Zerodha

4.2
Compare

Swiggy

3.8
Compare

Ola Cabs

3.4
Compare

Paytm

3.3
Compare

Flipkart

4.0
Compare

MakeMyTrip

3.7
Compare

Whitehat jr

3.4
Compare

Extramarks Education

3.5
Compare

Planet Spark

3.7
Compare

Vedantu

3.3
Compare

Chegg

4.1
Compare

Next Education India

3.6
Compare

Skill Lync

3.1
Compare

LEAD School

3.3
Compare

Orion Edutech

3.2
Compare

Toppr

3.4
Compare

Similar Jobs for you

Associate Product Manager at Nxtwave Disruptive Technologies

Hyderabad / Secunderabad, Chennai + 1

1-2 Yrs

₹ 5-9 LPA

Salesforce Trainer at Buniyad Real Estate Services

Noida

1-6 Yrs

₹ 1-4.75 LPA

Salesforce Administrator at Simplilearn

Bangalore / Bengaluru

1-4 Yrs

₹ 4-6 LPA

Sales at Ntrix Innovations

Hyderabad / Secunderabad

3-5 Yrs

₹ 6-8 LPA

CRM Administrator at Affinity Express (I) Pvt Ltd

Kolkata, Mumbai + 5

1-4 Yrs

₹ 3-6 LPA

Salesforce Administrator at Headout

Bangalore / Bengaluru

2-4 Yrs

₹ 4-6 LPA

Senior Executive at Tribeca Creators Llp

Mumbai

2-7 Yrs

₹ 3-6 LPA

Salesforce Developer at Fusion Plus Solutions Inc

Hyderabad / Secunderabad

1-3 Yrs

₹ 3-5 LPA

Salesforce CRM Developer at SATMAT TECHNOLOGIES

Hyderabad / Secunderabad

3-5 Yrs

₹ 5-7 LPA

Salesforce Developer at TechForce Services

Kolkata, Mumbai + 5

1-3 Yrs

₹ 4-6 LPA

1-3 Yrs

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

17d ago·via naukri.com

3-5 Yrs

Hyderabad / Secunderabad

30d ago·via naukri.com

5-10 Yrs

Hyderabad / Secunderabad

16d ago·via naukri.com

4-8 Yrs

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1mon ago·via naukri.com

Salesforce Administrator

Randstad

5-8 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

5-10 Yrs

₹ 10 - 17L/yr

Hyderabad / Secunderabad, Bangalore / Bengaluru

30d ago·via naukri.com

Sales Force/Health

Fusion Plus Solutions Inc

2-5 Yrs

Hyderabad / Secunderabad

4mon ago·via naukri.com

Sales Force/Health

Fusion Plus Solutions Inc

2-5 Yrs

Hyderabad / Secunderabad

5mon ago·via naukri.com
How was your last interview experience?

Recently Viewed

JOBS

Infosys BPM

No Jobs

SALARIES

OnePlus

JOBS

Diageo

No Jobs

COMPANY BENEFITS

BigBasket

No Benefits

JOBS

KocharTech

No Jobs

JOBS

Wipro

No Jobs

JOBS

Accenture

No Jobs

SALARIES

Thryve Digital

REVIEWS

Apple

No Reviews

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent