Sales Coordinator

Profile - Sales Coordinator (Off-roll)

Location Mumbai

Salary - upto 360000 lakhs

Please go through the job description properly before applying and share your resume at kadambari.mhatre@ext.saint-gobain.com

Job Description

• Close coordination with market or customers to get the orders, payment & other statutory document follow up.
• Updating and depositing of Chq/RTGs entries in system of all customers.
• Passing payment received entries and adjusting the same in the system to get reflection in outstanding of the customer account.
• Responsible for the overall order execution process- including planning, forecasting, dispatching, receipt of orders from the customers as per the standard /special discounts as the case may be.
• Proper coordination with all related stake holders (Credit Control team, Supply chain Management) for proper execution and dispatch of all orders of customers.
• Provide a single window contact for customers /sales team Sales Queries related to (a) Availability of Material (b) Dispatch Information (c) Status of incoming material (d) Other necessary information (payment o/s, Over limit, Over dues, Stock transfers etc.)
• Provide support to the customers in solving their queries & effective handling of the entire Customer complaint resolution system.
• Ensure the availability of material against the orders in co-ordination with Planning, Purchase, Manufacturing and logistics for ensuring dispatches as per customer schedule.
• Tracking of pending orders, updating team accordingly, all information related to balance Cheque, samples requirement of region in coordination with sales team.
• Outbound calls to customers to fetch orders as per desired frequency and the product mix
• Updates to the seniors, supply chain team on the advance plan forecast for the region as per prescribed format before Cut-off times for company dispatch vehicles to Plant.

Experience:

1. 2-6 years of experience

2. Should be having relevant experience (order processing upto dispatch) in a manufacturing /Construction company w.r.t. co-ordination with Sales Team.

3. Should be customer centric

4. Familiar with vendor management

5. Should be well acquainted with Admin activities

Competencies

1. Knowledge of Hindi (reading, writing and speaking) is mandatory.

2. Good communication skills in Hindi & English are required

3. Well versed with MS Excel

4. Should be good at arithmetic calculations

5. Multitasking abilities

6. Working knowledge in SAP related environment is preferable

Education: Any Graduate

Skills :

Communication:

Customer Centric

Cross functional coordination

Problem solving

Excel data Entry & Analysis