Senior Associate 2, ORM Digital

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

As a Senior Associate for the Office of Risk Management (ORM) Digital team, you will be key to helping our department along the digital transformation journey with advanced software enhancements and integrations. In this role, as a Senior Associate, you will have the opportunity to solve complex business challenges by designing and engineering automation solutions that bring great benefit and are meaningful to our firm and external client servers. RSM thrives on collaboration and teamwork, and you will have an opportunity to work in a mutually respectful team environment that elevates our firm to perform at their best and advance their career and professional capabilities.

Essential Duties

Leverage relevant software development experience to radiate leading practices and efficient development

Evaluate business processes, anticipate requirements, and design solutions, including technical requirements documentation

Troubleshoot production issues and provide ongoing support to our stakeholders

Architect and design applications from user interface, workflows, and data storage and modeling

Perform unit testing / quality assurance of development to ensure business requirements are being met

Other duties as assigned

EDUCATION/CERTIFICATIONS

Bachelor's degree in computer science or related field or equivalent work experience (required)

TECHNICAL/SOFT SKILLS

Ability manage problem solving activities efficiently and effectively either in a team format or individually (required)

Experience with process decomposition and modeling (required)

Exceptional attention to detail and knowledge of coding/application design best practices (required)

Excellent user skills and customer relationship management skills (required)

Strong understanding of business and information technology processes (required)

LEADERSHIP SKILLS

Lead for junior developer teams through the design, development and deployment of automation solutions (required)

Ability to anticipate and address application user concerns and issues (required)

Ability to break complex issues into project steps and problem solve (required)

Demonstrated work ethic and ability to work effectively with people at all levels (required)

EXPERIENCE

4+ years of full-time development experience in Java, JavaScript, Python, Ruby, C++, C#, etc. (required)

Experience with relational databases (MySQL or similar) including designing data models and/or entity relationship diagrams (ERDs) for business use case (required)

3+ years practical and technical experience in integrations development (required)

Understanding of software development lifecycle and DevOps concepts (required)

Prior experience with executing Agile development methodologies (required)

Prior experience with enterprise systems including CRM, HRIS, ERP and their corresponding business domain knowledge (required)

Experience in developing solutions to solve complex business needs (required)

Level 2 or higher Appian credential (required)

Previous experience with operational process reviews and basic internal control requirements (preferred)

Previous experience in any low-code Platform such as Microsoft PowerApps, Pega, Alteryx, etc. (preferred)

Understanding of web service architectures (preferred)

Experience participating in or leading Scrum meetings (required)

Strong computer skills, experience with various software solutions e.g., Microsoft Project, Visio, PowerPoint, and Word (preferred)

Strong data manipulation skills utilizing Excel, including database knowledge (Microsoft SQL, and / or Access knowledge is plus) (preferred)