Microsoft Business Central, Senior Associate

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

As an experienced professional, you will work with businesses in diverse industries across numerous automation projects per year. You will work on collaborative, skilled, and driven teams where you will have an impact and deepen your skillset. Working in a mutually respectful team environment helps our consultants perform at their best and advance their career and professional capabilities.

RSMs Intelligent Automation group advises on clients process optimization initiatives, for which the group uses a suite of automation technologies, including but not limited to digital process automation (DPA), robotic process automation (RPA) and intelligent document processing (DPA) tools.

RESPONSIBILITIES:

Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement automation solutions

Provide analysis, development, and documentation of automation opportunities

Effectively communicate your insights and plans to cross-functional team members and management

Participate in end-to-end automation projects, from project planning to go-live

Collaborate with clients, technicians, managerial staff, and other stakeholders to design and build impactful automation solutions.

Facilitate user workshops to gather and document business needs, requirements, weaknesses and challenges

Update, implement and maintain business procedures

Prioritize initiatives based on business needs and requirements

Network internally and externally to develop sales opportunities

Provide leadership, training, coaching, and guidance to junior staff

Continuously learn to better understand RSMs array of services, with the intent to enhance value to the client through integration of services

Aspire to career growth by assuming more active roles in projects over time, as knowledge and experience progress

Stay up-to-date on the latest automation advancements to modernize systems

BASIC QUALIFICATIONS:

" Bachelors degree in Information Technology, Management Information Systems, Computer Science or related field and/or a technology focused MBA

A minimum of 3 years experience working in Appian

Appian level 1 certified

Knowledge of business process management & reengineering

Experience with integrations with web services, databases and other systems

Understanding of process to design and build dynamic user interfaces

Ability to understand and resolve technical issues within Appian

Proficient in working with Agile methodology using tools such as JIRA

Strong oral and written communication skills, including high-impact client-facing communications

Ability to work successfully in a team-oriented, collaborative environment

Highly self-motivated and directed character with the ability to effectively prioritize and execute tasks while under pressure

Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems

Ability to work under pressure, meet deadlines and work on multiple projects simultaneously

Excellent planning, organizational, and time management skills

Ability to travel up to 50% locally and nationally. Must have access to and ability to arrange for use of reliable modes of transportation to those locations

Experience creating detailed reports and giving presentations

PREFERRED QUALIFICATIONS:

Strong computer skills, experience with various software solutions e.g. Microsoft Project, Visio, PowerPoint and Word

" Strong data manipulation skills utilizing Excel, including database knowledge (Microsoft SQL and / or Access knowledge is plus)

Previous experience with operational process reviews and basic internal control requirements

Appian level 2 or 3 certified

Prior technical experience using the Appian Low Code Platform

Experience with RPA tools such as UiPath, Blue Prism, or Automation Anywhere, Power Automate Desktop with a preference for the Automation Anywhere product and its accompanying solutions

Experience with process intelligence or process discovery solutions such as Fortress IQ, Celonis, ABBYY timeline

Experience with intelligent document process solutions such as IQ bot/Document Automation, ABBYY Vantage, etc.