Interview Scheduling Specialist

Reporting to the Interview Scheduling Lead, the person in this role will support the Talent Operations Team s objective to provide centralized, highly repeatable solutions that allow RSM to achieve business goals while balancing the needs of our employees.

The Interview Scheduling Specialist will execute and support a vast array of centralized operational processes and tasks related to TA Interviews including scheduling, travel, and administrative support.

Job Responsibilities: Key responsibilities for the role

Execute on and support a vast array of centralized operational TA business processes spanning the employee and owner lifecycle. This may include:

• Scheduling and administration for all availability-based interviews including virtual or in person
• Execute all on-site interview related tasks including RSM room reservation
• Execute all travel related needs for interviews including booking and reimbursement.
• Provides excellent service to the employees, owners and Talent Team members providing redirection and educational opportunities to increase customer knowledge while resolving the current situation.
• Collaborate effectively within and outside the team to ensure integrated approach to the Talent experience
• Communicate daily with Interview Scheduling Lead on productivity, quality & availability.
• Identify communication and operational issues arising during day-to-day administration activities, making recommendations for process improvements to continuously improve efficiency and customer service.
• Other duties as assigned

Minimum Requirements

• Minimum of 1 year experience in Human Resources function
• Minimum of 1 year experience using an HRIS
• Excellent written and verbal communications
• Strong customer service and interpersonal skills
• Handles sensitive and confidential information with discretion
• Strong attention to detail and quality

Preferred Requirements

• Education: Bachelor s Degree in Human Resources or related degree
• Ability to easily and effectively communicate complex information in a meaningful manner
• Ability to work collaboratively with peers internally and external business partners
• Highly organized with strong attention to detail and strong follow-through skills
• Ability to manage concurrent projects and/or programs
• Ability to work well under pressure; meet established targets and goals in a high volume, fast-paced and rapidly changing work environment
• Ability to work independently, effectively prioritize work and consistently meet daily, weekly and monthly deadlines
• Must be able to efficiently and effectively manage a high volume of inquiries and respond in a timely manner

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html .

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .