Service Engineer

Timely Response & Resolution:

Attend service calls promptly and resolve issues within the committed timelines.

Ensure first-time-right solutions to minimize repeat visits.

Professionalism & Customer Focus:

Maintain a courteous and professional attitude during all customer interactions.

Provide clear communication to customers regarding the status and resolution of service calls.

Proactive Issue Reporting:

Report recurring issues or potential risks to supervisors for timely intervention.

Identify opportunities to improve service processes and share feedback regularly.

Requirements

We are expecting service and field work for earth-moving machinery, including electrical and hydraulic systems