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Senior Engineer-IVA Chatbot
5-9 years
₹ 13 - 34L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai, Udupi, Bangalore / Bengaluru
1 vacancy
Senior Engineer-IVA Chatbot
Robosoft Technologies
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As part of our digital transformation efforts, we are building an advanced Intelligent Virtual Assistant (IVA) to enhance customer interactions, and we are seeking a talented and motivated Machine Learning (ML) / Artificial Intelligence (AI) Engineer to join our dynamic team full time to support this effort.
Responsibilities - Design, develop, and implement AI-driven chatbots and IVAs to streamline customer interactions.
- Work on conversational AI platforms to create a seamless customer experience, with a focus on natural language processing (NLP), intent recognition, and sentiment analysis.
- Collaborate with cross-functional teams, including product managers and customer support, to translate business requirements into technical solutions.
- Build, train, and fine-tune machine learning models to enhance IVA capabilities and ensure high accuracy in responses.
- Continuously optimize models based on user feedback and data-driven insights to improve performance.
- Integrate IVA/chat solutions with internal systems such as CRM and backend databases.
- Ensure scalability, robustness, and security of IVA/chat solutions in compliance with industry standards.
- Participate in code reviews, testing, and deployment of AI solutions to ensure high quality and reliability.
- Bachelors or Master s degree in Computer Science, Data Science, AI/ML, or a related field.
- 5+ years of experience in developing IVA/chatbots, conversational AI, or similar AI-driven systems using AWS services.
- Expert in using Amazon Lex, Amazon Polly, AWS lambda, AWS connect.
- AWS Bedrock experience with Sage maker will have added advantage.
- Solid understanding of API integration and experience working with RESTful services.
- Strong problem-solving skills, attention to detail, and ability to work independently and in a team.
- Excellent communication skills, both written and verbal.
- Experience in financial services or fintech projects.
- Knowledge of data security best practices and compliance requirements in the financial sector.
- This role requires significant overlap with CST time zone to ensure real-time collaboration with the team and stakeholders based in the U.S. Flexibility is key, and applicants should be available for meetings and work during U.S. business hours.
Employment Type: Full Time, Permanent
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(based on 31 Robosoft Technologies interviews)
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33%
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19%
6%
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What people at Robosoft Technologies are saying
Senior Engineer salary at Robosoft Technologies
reported by
5
employees
₹9.5
L/yr - ₹30.2
L/yr
104%
more
than the average Senior Engineer Salary in India
View more details
What Robosoft Technologies employees are saying about work life
based on 269 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Robosoft Technologies Benefits
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