SCM - Plastic Molding & Tool

Role & responsibilities

Summary: SCM person has administrative responsibilities for all accounts assigned to this position either directly or via links established between this position and other Inside Sales Personnel or the Business Development Manager(s).

Preferred candidate profile -

Follow quotation process flow from initial receipt of quotation until quote is submitted to the customer

• Strictly meet customer deadlines related to the quotation
• Responsible for receiving and reviewing files provided by customer
• Fill out quotes check list and advising IS rep what was not included on the quote package
• Liaison with purchasing team for the collection of outside quotations
• Ensure outside quotations are clear, concise and accurate for the process of customers quotation
• Organize all data received into a summary
• Submit quotation summary to manager
• Create database for all pending and completed quotations for oversite and follow up
• Follow up with the sales on quotation feedback
• Assist the Inside Sales Account Manager with monitoring the entire supply- chain from factory to the end-user and flag any deviations from established schedules to ensure timely corrective intervention.
• Coordinate internally to respond to service requests, inquiries and complaints.
• Assists customers with pricing, product availability, order status and order tracking.
• Initiate actions for proper order execution after receipt of customers purchase order in turn, creating an internal sales order.
• Act in accordance to company’s policies & procedures to process incoming customer purchase orders.
• Will be responsible for additional tasks as assigned by reporting manager.