Retail Sales Associate

Big Bazaar is looking for Retail Sales Associate to join our dynamic team and embark on a rewarding career journey A Retail Sales Associate is responsible for assisting customers in a retail setting to ensure a positive shopping experience

They interact with customers, provide product information, handle sales transactions, and maintain the store's appearance

The primary goal is to deliver exceptional customer service and meet sales targets

Responsibilities:Customer Assistance: Greet and engage customers in a friendly and professional manner

Assess customer needs and preferences, offering assistance and product recommendations accordingly

Product Knowledge: Develop a comprehensive understanding of the products offered in the store

Stay updated on product features, benefits, and usage to provide accurate information to customers

Sales and Upselling: Actively promote products to customers and utilize sales techniques to upsell or cross-sell additional items

Strive to meet or exceed sales targets set by the store or management

Sales Transactions: Process sales transactions accurately and efficiently using the store's POS (Point of Sale) system

Handle cash, credit/debit cards, or other payment methods according to established procedures

Inventory Management: Assist in managing store inventory by restocking shelves, checking product expiration dates, and notifying supervisors when items need to be replenished

Store Maintenance: Ensure the store's cleanliness and organization by tidying up displays, shelves, and fitting rooms regularly

Monitor and report any maintenance or safety issues to the appropriate personnel

Customer Service Excellence: Address customer complaints, concerns, or returns professionally and in a timely manner

Strive to resolve issues to the customer's satisfaction while adhering to store policies

Merchandising: Help set up and arrange merchandise displays to attract customers and increase sales

Collaborate with the visual merchandising team to ensure the store's visual appeal is maintained

Teamwork: Collaborate with other team members and provide support as needed

Foster a positive work environment by sharing knowledge and promoting teamwork

Sales Reporting: Maintain accurate records of daily sales, inventory levels, and other relevant information

Report sales figures and updates to the store management as required

Qualifications and Requirements:High school diploma or equivalent; additional education or training in sales or retail is a plus

Proven experience in a retail sales or customer service role is desirable

Excellent communication and interpersonal skills to interact effectively with customers and team members

Strong product knowledge and the ability to convey information clearly and persuasively

Basic math skills for handling cash and processing transactions accurately

Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Flexibility to work evenings, weekends, and holidays as required by the store's operating hours

Physical stamina to stand, walk, and lift items throughout the workday

Positive attitude, enthusiasm, and a passion for providing exceptional customer service