364 Resy Jobs
Senior Associate-Digital Product Management
Resy
posted 11hr ago
Key skills for the job
You Lead the Way. We ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what is possible - and we are proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60, 000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world.
Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.
The role is an integral part of EDDS and supports Customer 360, an AXP-wide capability that provides a global enterprise view of entities (that have or had an American Express relationship with at least one product or service globally), comprehensive insights and linkages. This is fundamentally reshaping our ecosystem and the way we engage with our customers by leveraging industry leading Amex data assets, next-gen machine learning algorithms and Big Data environment.
We are seeking an experienced data science professional and problem-solver to serve as Sr. Assoc- Digital Product Management, C360. Key responsibilities for this role would be providing analytical support to improve data quality and accuracy of customer data and linkage frameworks, serving all the analytics needs for C360. Part of this role will be to work with platform owners for deployment of analytical solutions to improve customer data in Customer 360, enrich data and enhance accuracy to drive Amex economics in various areas marketing, new accounts acquisition and onboarding, risk management, customer servicing, customer management, credit & collections etc.
Job Responsibilities
Qualification Requirements:
Benefits include:
Employment Type: Full Time, Permanent
Read full job description