At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and lets lead the way together.
How will you make an impact in this role?
The Analytics, Investment Optimization and Marketing Enablement (AIM) team a part of Global Commercial Services Marketing group within American Express is the analytical engine that enables the Global Commercial Card & Non-Card business. This role, based out of Gurugram, will be a part of the AIM team and will be responsible for Global Commercial Card Product Analytics. The team specifically focus on portfolio, campaign measurements and commercial product analytics and partner closely with GCS product teams. The incumbent would be responsible for customer behavior, product enhancements, portfolio analytics, measuring the impact of various marketing treatments, reporting results to leadership and providing strategic analytical support. The role requires a strong background in data analytics, commercial card product knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service s business at American Express.
Support and enable the business partners with campaign measurements, ROI analysis and actionable data driven insights
Portfolio analytics to identify trends, composition, leading indicators, and outlook
Support and enable the GCS product partners with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance.
Accurate, timely and efficient delivery of monthly results reporting for marketing leadership
Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
Exceptional execution skills be able to resolve issues, identify opportunities, and define success metrics and make things happen
Drive Automation and ongoing refinement of analytical frameworks
Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives, and opportunities for business success
Minimum Qualifications
Degree in a quantitative field (e. g. Finance, Engineering, Mathematics, Computer Science or Economics).
Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.
Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.
Ability to prioritize and manage several concurrent projects through collaboration across teams/geographies
Preferred Qualifications
Strong programming skills are preferred. Experience with Big Data programming is a plus
Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program