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223 Rentokil Pest Control Jobs
Senior Application Support Analyst
Rentokil Pest Control
posted 5d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Support and resolve incidents within the service target agreed with the Business
- Ensure all incidents are managed end-to-end to resolution with the appropriate resource, whether vendor or in-house
- Conduct second-level support
- Conduct impact analysis
- Work closely with Infrastructure, Business Partners and Vendor to ensure proper deployment of the Business Central / MS Dynamic / NAV environment
- Support the preparation of KPIs to report on Service Delivery performance
- Liaise with Finance teams on control related queries
- Support countries to conduct periodic review of application users
- Ensuring the Access & Change Management are following the right ITGC Processes
- Supporting the IT Infrastructure on the recurring Server Maintenance & Service Upgrade Exercises to ensure a secured environment for the finance space
- Deliver small to medium sized Change Request / projects such as simple M&A integration, small module implementation,and etc.
- Setup and configure the Sandbox & Production environment for new M&A company
- Prepare data template for data migration purposes
- Work with users in data preparation to ensure the right data is migrated to the new system
- Perform data reconciliation after each migration to ensure data integrity from the source to the new system
- Conduct user training & guiding user for UAT
- Analyse the data request from business and interpret the data from various sources into reports
- Designing the report via Jet Report to help the business to identify patterns, trends, and relationships that can help them to make better decisions
Employment Type: Full Time, Permanent
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Rentokil Pest Control Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
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