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234 Rentokil Pest Control Jobs

Senior Application Support Analyst

2-5 years

Mumbai

1 vacancy

Senior Application Support Analyst

Rentokil Pest Control

posted 1mon ago

Job Description

 
  • Support and resolve incidents within the service target agreed with the Business
  • Ensure all incidents are managed end-to-end to resolution with the appropriate resource, whether vendor or in-house
  • Conduct second-level support
  • Conduct impact analysis
  • Work closely with Infrastructure, Business Partners and Vendor to ensure proper deployment of the Business Central / MS Dynamic / NAV environment
  • Support the preparation of KPIs to report on Service Delivery performance
IT Control & Governance
  • Liaise with Finance teams on control related queries
  • Support countries to conduct periodic review of application users
  • Ensuring the Access & Change Management are following the right ITGC Processes
  • Supporting the IT Infrastructure on the recurring Server Maintenance & Service Upgrade Exercises to ensure a secured environment for the finance space
Project Implementation
  • Deliver small to medium sized Change Request / projects such as simple M&A integration, small module implementation,and etc.
  • Setup and configure the Sandbox & Production environment for new M&A company
  • Prepare data template for data migration purposes
  • Work with users in data preparation to ensure the right data is migrated to the new system
  • Perform data reconciliation after each migration to ensure data integrity from the source to the new system
  • Conduct user training & guiding user for UAT
Data Analysis and Reporting
  • Analyse the data request from business and interpret the data from various sources into reports
  • Designing the report via Jet Report to help the business to identify patterns, trends, and relationships that can help them to make better decisions

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Application Support Analyst roles with real interview advice

Top Rentokil Pest Control Senior Application Support Analyst Interview Questions

Q1. Suppose you are sole authority of Indian railways so what kind of changes will you implement in current system to enhance it.
Q2. How will you find any error if any process failed?
Q3. Pick any one point from your resume and you have to speak at least for 5 minutes non - stop
View all 23 questions

What people at Rentokil Pest Control are saying

What Rentokil Pest Control employees are saying about work life

based on 584 employees
63%
89%
62%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Rentokil Pest Control Benefits

Health Insurance
Job Training
Soft Skill Training
Free Transport
Team Outings
Work From Home +6 more
View more benefits

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