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18 Reliant Credits Jobs
Customer Care Executive
Reliant Credits
posted 9mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
Employment Type: Full Time, Permanent
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What people at Reliant Credits are saying
Rating based on 3 Customer Care Executive
reviews
Anonymous · Sales & Business Development
in Ernakulam
Don't have any higher pressure of work.....
- Job security - Excellent
Working culture to be updated
- Salary - Poor
Customer Care Executive salary at Reliant Credits
What Reliant Credits employees are saying about work life
Reliant Credits Benefits
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