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39 Reliance Games Jobs
Social Media Executive
Reliance Games
posted 3+ weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Understand the Gamer pulse andestablish brand awareness and traction across the social ecosystem
- Develop the social media plan for Reliance Games in coordination with the other internal stakeholders.
- Develop, implement, and manage social media strategy across platforms like Twitter, Instagram, Facebook, and YouTube, alongside building LinkedIn.
- Answer calls and/or address user comments/ queries across social media channels and app stores to resolve and troubleshoot any queries/concerns shared by end-users.
- Keep records of customer interactions including details of inquiries,complaints, and comments, as well as actions taken to address the same.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights.
- Form key relationships with influencers across social media platforms.
- Manage and facilitate social media communities by responding to social media posts and developing discussions.
- Research and evaluate the latest trends and techniques to recommend improvements to increase social performance.
- Keep track of competitor activity across social channels.
- Manage a budget for social media activities.
- Degree in Marketing, Communications, Or Journalism.
- 0-1 years of experience in social media management.
- Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategies and present complex information clearly and concisely.
- Proficiency in MS Office is required.
- Knowledge of Google Analytics, LinkedIn, and Instagram.
- Prior experience in handling Social for Technology companies.
- Strong analytical and quantitative skills with the ability to use data and metrics for driving social engagement.
- Collaborative working style with team spirit.
Employment Type: Full Time, Permanent
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What people at Reliance Games are saying
What Reliance Games employees are saying about work life
based on 19 employees
Strict timing
Monday to Friday
No travel
Day Shift
Reliance Games Benefits
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