Telugu Voice Process/Relationship Manager

Role Overview:

As an HNI expert at Matrimony.com you will play a crucial role in driving companys sales & revenue growth. You will serve a diverse, affluent segment of potential customers. As an HNI expert the primary job is to represent the organisation, explain the competitive advantage of the brand, benefits & features of the product, help clarify any questions or clarifications and recommend appropriate personalised service that will fasten the matchmaking process.

Key Responsibilities

1. Initiate and manage outbound sales calls to potential HNI customers to pitch services, explaining the benefits.

2. Demonstrate strong knowledge about the product, features, benefits & competitive advantages of the platform.

3. Understand Customer need/requirements, answer/clarify queries and guide the customer in choosing the right solution.

4. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

5. Meet & exceed sales target assigned by effectively explaining the product value, benefits and convincing customers to personalised services.

Skill and Competencies required:

Functional

1.Multilinguals(Telugu/Kannada/Malayalam) will be given extra language bonus with benefits.

2. Adapt and thrive on dynamic environments

3. Strong Interpersonal and ability to build rapport with diverse customers

4. Goal oriented, with a track record of meeting or exceeding sales targets

5. Being curious, gather deep knowledge & insights about customer

6. Ability to work independently

7. Demonstrated ability to sell high value products

8. Ability to converse in English and one of the regional languages

Behavioural

1. Values Integrity / Honesty / Respect

2. Communication Oral & Written skills / Listening

3. Business / Telephone Etiquette

4. Influencing Skills

5. Empathy

6. Self-driven / Initiative

7. Ability to manage stress

8. Willingness to learn