ReiseMoto - Retail Store Manager (3-5 yrs)

Position - Retail Store Manager

Designation - Mid Management Level

Reporting to - Retail Head

- We're looking for a store manager to oversee daily operations in ReiseMoto Retail store and ensure it runs smoothly and effectively. As the store manager, you will be responsible for motivating the sales team to fulfill sales goals, developing business strategies, and upholding the operational and organizational standards of the store.

- Additionally, you will recruit, hire, and train new staff, and take on other administrative tasks as needed, such as monitoring inventory levels. The right candidate will be an excellent communicator and demonstrate impeccable leadership skills

Objectives of this role :

- Deliver exceptional customer service, ensuring high levels of customer satisfaction

- Maintain outstanding visual merchandising standards and a welcoming store atmosphere

- Oversee sales team recruitment and shape and facilitate training processes

- Create a clean and safe store environment that complies with health and safety regulations and company standards

- Address customer complaints and concerns in a professional and timely manner

- Set a strong, professional example for mid-level managers and store associates to follow

Key Responsibilities for the role :

- Prepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadership

- Conduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improve

- Monitor inventory levels and order new items as needed

- Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process

- Arrange promotional material and in-store displays

- Undertake financial-planning tasks, including managing the store budget

- Achieve growth and hit sales targets

Key requirements for the role :

- Bachelor's or master's degree in business administration or relevant field preferred.

- A minimum of 3-5 years' experience working in a Retail sales profile (Niche/premium product) for brand or retail or business development

- Prior experience in accessories and apparel, lifestyle product sales would be preferred. Passionate about bikes

- Motorcycle rider and interested in travelling and exploring

- Consultative selling experience is required.

- Strong leadership and customer management abilities.

- Demonstrable analytical thinking & business insights.

- Excellent communication and interpersonal skills.

- Demonstrated ability to maintain high level of enthusiasm and motivation.