Jumbotail - Regional Head - Customer Growth (3-10 yrs)

Regional Head - Customer Growth

Job Description:

We're looking for a Region Head who can look after:

- Entire P&L of the region and drive strategic charter for the region

- All revenue and cost metric in the region

- CSAT / DSAT

- Growth planning, initiative designs and execution of strategy

- Customer Growth Excellence

- Channel management

- Process adherence and input parameter orientation

The candidate is expected to have the following capabilities:

- Ability to work on first principles to solve for markets and customer needs

- Ability to set the vision for the region basis the local nuances

- Design, Planning and target setting for respective stakeholders

- Ability to lead happy teams with highest level of productivity

- Be able to train, motivate and walk the talk with ground teams

- Ability to understand both cost and revenue drivers

- Understand analytics to see customer trends and metrics

- Basic concepts of product mix and margins

- Understanding of the purchase funnel

- Empathise and drive metrics for all relevant stakeholders including supply chain

Requirements:

- We are looking for leaders at all levels who have the hunger to work with some of the smartest people, who are driven by a sense of purpose, and who wish to leave a legacy in their respective domains and among their professional fraternity.

- We are not just building apps or tech platforms, but rather building distributed ecosystems connected through intelligent technology that can change the face of the food and grocery consumption pipelines in India, forever, for the better.

- Should be fit to grow up to zonal level

- An analytical mind, inclination for problem-solving, with strong attention to detail

- Ability to draw conclusions from data and recommend actions. Willingness to self learn new techniques and achieve results

- Excellent written and verbal presentation skills

- High energy and a desire to work in a results-oriented, fast growth cross functional environment.

- A team player, with great stakeholder management skills, and a passion to collaborate, and deliver results.

- Ability to work in a fast paced and challenging environment

- We would like to hear from candidates who have the hunger to impact real lives and who can match our high bar on Core Values that we live by.

If you:

- Can apply first principles thinking to solve problems

- Can envision a great future that you want create

- Have the fire in your belly to get out of your cube and do something about your vision and passion

- Want to work with some really smart people, and still raise the bar for all of us

- Can have fun and help your colleagues have fun doing all of the above.