Manager, Technical Support - Focused Services

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few

 

Your Career

It s not about making a sale. It s about providing the most secure environment for our customer s digital transactions. In this role, you ll continue building on our mission by helping secure our clients environment and ensure their repeat business and future endorsement. You will be in charge of leading a technical support team who will help identify and fix complex issues in our established clients networks, while handling critical issues through your teams support. You ll be responsible for the daily operations of your team to ensure they achieve their goals, while meeting the needs of the customers.

 

Your Impact