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9 RedBus Jobs

Product Support Engineer - Bangalore

1-3 years

Bangalore / Bengaluru

2 vacancies

Product Support Engineer - Bangalore

RedBus

posted 6d ago

Job Role Insights

Flexible timing

Job Description

Key Responsibilities:


  • Interact with end-users to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather information and determine the issue by evaluating and analysing the Cause for issue.
  • Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
  • Works with the relevant team to resolve or automate frequent concerns.

Skills required:


  • Excellent interpersonal and communication skills, both (written and verbal communication).
  • Should be fluent in English, Hindi, and 2 South Indian languages.
  • good SQL skills.

Education Required: Education background (Any Graduate BCA, B. MCA. B.tech


Experience Required:


1. Experience - 1-3 Years.

2. Primary Skill - SQL, MS Office.

3. Prior working experience in technical support or related functions.




Employment Type: Full Time, Permanent

Read full job description

Prepare for Product Support Engineer roles with real interview advice

What people at RedBus are saying

Product Support Engineer salary at RedBus

reported by 6 employees with 1-2 years exp.
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₹2.5 L/yr - ₹4.3 L/yr
41% less than the average Product Support Engineer Salary in India
View more details

What RedBus employees are saying about work life

based on 302 employees
78%
62%
62%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

RedBus Benefits

Submitted by Company
Flexible time off
Paid parental leave
Healthcare coverage
Learning assistance
Discounted holidays
Submitted by Employees
Health Insurance
Team Outings
Work From Home
Cafeteria
Job Training
Soft Skill Training +6 more
View more benefits

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RedBus Bangalore / Bengaluru Office Locations

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Bangalore Office
redBus No. 330, 3rd Main, 7th Cross, Domlur Layout Bangalore
560071
Bangalore Office
redBus 3rd Floor Karle Premium, #1 Old Airport Road, Opp. Manipal Hospital, Kodihalli Bangalore
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