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Customer Service (Outbound)
Razor Infotech
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Razor Infotech Private Limited is looking for Customer Service (Outbound) to join our dynamic team and embark on a rewarding career journey.
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Resolve customer complaints and issues, and escalate to higher-level management as necessary
- Record customer interactions and transactions in a customer service database
- Maintain a thorough knowledge of the company's products, services, and processes
- Provide customers with information about product features, pricing, and availability
- Cross-sell and upsell products and services to meet customer needs and increase sales
- Process customer orders, returns, and exchanges in a timely and efficient manner
- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues
Employment Type: Full Time, Permanent
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What people at Razor Infotech are saying
What Razor Infotech employees are saying about work life
based on 51 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Razor Infotech Benefits
Submitted by Company
Free Food 
Cafeteria
Submitted by Employees
View more benefits 
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Razor Infotech Noida Office Location
Noida, Uttar Pradesh Office
C-171, Sector 63, Noida
Noida, Uttar Pradesh
201301
201301
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