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4.8

based on 51 Reviews

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10 Razor Infotech Jobs

Customer Service (Outbound)

1-5 years

Noida, New Delhi

1 vacancy

Customer Service (Outbound)

Razor Infotech

posted 13d ago

Job Role Insights

Flexible timing

Job Description

Razor Infotech Private Limited is looking for Customer Service (Outbound) to join our dynamic team and embark on a rewarding career journey.
  • Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
  • Resolve customer complaints and issues, and escalate to higher-level management as necessary
  • Record customer interactions and transactions in a customer service database
  • Maintain a thorough knowledge of the company's products, services, and processes
  • Provide customers with information about product features, pricing, and availability
  • Cross-sell and upsell products and services to meet customer needs and increase sales
  • Process customer orders, returns, and exchanges in a timely and efficient manner
  • Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

 


Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Razor Infotech through

(based on 1 Razor Infotech interview)
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Low Confidence means the data is based on a small number of responses received from the candidates.

What people at Razor Infotech are saying

What Razor Infotech employees are saying about work life

based on 51 employees
67%
82%
93%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Razor Infotech Benefits

Submitted by Company
Free Food
Cafeteria
Submitted by Employees
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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Razor Infotech Noida Office Location

View all
Noida, Uttar Pradesh Office
C-171, Sector 63, Noida Noida, Uttar Pradesh
201301

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