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Collection Specialist - Finance
Raveone Consultants
posted 5mon ago
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Job Description
- We are seeking a diligent and experienced Collection Specialist to join our finance team
- The Collection Specialist will be responsible for contacting customers and clients with overdue accounts, negotiating payment plans, and ensuring timely payments are made
- The ideal candidate will have strong communication skills, a firm understanding of collection practices and regulations, and the ability to maintain positive relationships with customers while recovering outstanding balances
Qualification / Experience:
- Any Degree with a minimum of 3 years of experience as a collection specialist or similar role.
- Knowledge of billing procedures, collection techniques, MS word and excel, excellent communication skills and skills in negotiation.
- Monitor accounts to identify outstanding debts including SD / EMD / Retention
- Investigate historical data for each debt or bill and collect those payments
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Employment Type: Full Time, Permanent
Functional Areas: Other
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