Digital Technology Analyst, Quality Assurance

Department:

Information Technology

City:

Bangalore

State/Province:

Karnataka

Location:

India

Company Description

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Purpose & Scope:

We are seeking an experienced Automation QA Analyst to design, implement, and maintain automated test scripts for our Retail POS application. In this role, you will work closely with cross-functional teams, including QA, product management, and development, to ensure high-quality releases of the POS software. You will be responsible for automating tests to validate application functionality, performance, and security, ultimately contributing to the delivery of a robust and scalable retail platform.

Essential Duties & Responsibilities

Key Responsibilities

Design, develop, and maintain automated test scripts for the Retail POS application.

Collaborate with the development and QA teams to understand application functionality and identify areas for automation.

Write and execute test cases to verify POS software performance, security, usability, and reliability.

Work with CI/CD pipelines to integrate automated testing into the development process.

Analyze test results, identify defects, and ensure they are logged, tracked, and resolved.

Perform functional, regression, load, and performance testing of the POS application.

Ensure test coverage is comprehensive and adheres to best practices.

Develop and maintain testing frameworks and tools to improve the automation process.

Troubleshoot and debug issues reported in automated test executions.

Stay up to date with the latest testing tools, trends, and best practices.

Create detailed test documentation, including plans, reports, and logs.

Ensure testing is performed in accordance with retail standards and regulations.

Experience, Skills & Knowledge

Technical Skills:

Proven experience in automated testing with a strong focus on retail POS systems.

Expertise in automation tools such as UFT One, SaaS ALM, Selenium, Appium or similar.

Hands-on experience with programming languages such as Java, C#, Python, or JavaScript for test automation development.

Experience with CI/CD tools like Jenkins, Azure DevOps, GitLab CI, or similar.

Strong knowledge of test frameworks such as JUnit, TestNG, or RSpec.

Understanding of REST APIs, Web Services, and experience with API testing tools (e.g., Postman, RestAssured).

Familiarity with database testing (SQL queries, data validation, etc.) and working with relational databases.

Experience in testing cloud-based applications, preferably with AWS or Azure.

Strong understanding of agile methodologies (Scrum, Kanban).

Experience:

3 years of experience in automation development, with a focus on retail applications or POS systems.

Solid understanding of POS systems architecture, transactions, inventory management, payment processing, etc.

Experience working in an Agile or DevOps environment.

Proven track record of test automation within a fast-paced, production-oriented environment.

Soft Skills:

Strong problem-solving skills and attention to detail.

Ability to communicate effectively with both technical and non-technical team members.

Ability to prioritize tasks, work independently, and meet deadlines.

Excellent collaboration and teamwork skills in cross-functional environments.

Passionate about quality assurance and software testing best practices.

Qualifications:

Familiarity with retail compliance standards and industry-specific regulations (e.g., PCI DSS, EMV).

Experience in testing Desktop, Mobile POS applications.

Knowledge of UX/UI principles related to POS systems.

Experience with performance testing tools for assessing POS application scalability.