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18 Rage Coffee Jobs
HEAD OF OPERATIONS
Rage Coffee
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Single POC for CEO & leadership team for overall Ops P&L and human resource management
- Working closely with the leadership team and Head of Departments to define rollout strategies, and drive the execution of new initiatives across the board including New Product Development
- Reviewing and improving existing processes through automations, integrations, or changes in team structure to increase scalability, efficiency and quality of service
- Support Operations departments to ensure targets are met, daily operations are running smoothly, and identify bottlenecks
- Create a solid set of reporting structures to have accurate and actionable data easily available for our teams
- Be accountable for key company metrics related to onboarding, satisfaction, retention and efficiency
- Work with procurement, production, dispatch, logistics, sales, accounting & all stakeholders to ensure company is well prepared for growth
- FMCG experience is MUST
- Experience in Operations is MUST
- Fluent in English
- Excellent Oral and Written Communication skills
Employment Type: Full Time, Permanent
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