Specialist Trainer

Job Summary:

We are seeking a passionate Trainer to join our team with good exposure and experience in the project. The Trainer will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our employees. The ideal candidate will have a strong background in training and development, excellent communication skills, and the ability to engage and motivate learners.

Key Responsibilities:

1. Develop and implement training programs that meet the needs of the organization and its employees.

2. Conduct training sessions using various methods, including in-person, virtual, and blended learning approaches.

3. Assess training needs through surveys, interviews with employees, or consultations with managers.

4. Create training materials, such as manuals, handouts, and visual aids, to support training sessions.

5. Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.

6. Provide ongoing support and coaching to employees to ensure they can apply what they have learned.

7. Stay updated with the latest trends and best practices in training and development.

8. Collaborate with other departments to ensure training programs align with organizational goals.

Experience:

1. Minimum of 4 years of experience in the healthcare industry, with a focus on payment posting, claims management, or related roles.

2. Proven experience in handling denials and performing quality assurance tasks.

3. Familiarity with healthcare billing systems and software (e.g., EPIC, Cerner, or other EMR systems).

Preferred Skills:

1. Knowledge of healthcare insurance types (Commercial, Medicaid, Medicare) and payment processes.

2. Strong understanding of claim denial reasons, appeals processes, and payer requirements.

3. Excellent verbal and written communication skills.

4. Familiarity with healthcare regulations, including HIPAA, and other compliance standards.

5. Ability to work independently and as part of a collaborative team.

6. Excellent communication and presentation skills.

7. Strong organizational and time management skills.

8. Proficiency in using training software and tools.

9. Knowledge of adult learning principles and instructional design.

Qualifications:

1. Bachelors degree in education, Human Resources, or a related field.

2. Proven experience as a Trainer or similar role.