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Trainee Test Engineer Floor Operations
0-1 years
₹ 2.18 - 4L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Trainee Test Engineer Floor Operations
QualityKiosk Technologies
posted 22d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Application Monitoring
- Sanity Check
- Communication Skills
- Escalation Process
- Working Effectively on Timely Alerts
- Task Management
Key Responsibilities (Job Description):
- Application Monitoring:
- It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External).
- Sanity Check:
- This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities.
- Effective Communication:
- Proactive and prompt communication with clients to resolve their queries quickly and accurately.
- Escalation Process:
- Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure.
- Working Effectively timely alert:
- All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
- Task Management:
- Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking.
Key Performance Measures and KPIs:
- Defects Handling
- Average Handling Time
- Timely Escalation to the client
- No Client Complaints and Internal defects
- Accuracy and Completeness
- Effective Communication with internal and external stake holders
KPIs
- Performance
- Quick Thinking along with managing multiple tasks
- Highlight and raise alert in the stipulated time
- No internal & external compliant defect
- Monitoring and meeting SLA
- Correctness of Transaction
- Adherence of the process defined.
- Organizational Process Adherence
- Timely Applying leaves
- Maintaining office decorum
- Following code of conduct policy
- Skills Enablement
- Refresher Sessions
- Learning & Development certifications
- Attending Enhancement Session by learning & development team
- Attending Learning & development sessions organized by the team
Key Decision Pointers (capture any decision-making authority, if any):
- Analysis of error captured by automation
Mandated Certifications in the role:
- Certification courses related to domain & process
Employment Type: Full Time, Permanent
Read full job descriptionQualityKiosk Technologies Interview Questions & Tips
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What people at QualityKiosk Technologies are saying
Rating based on 23 Trainee Test Engineer
reviews
Anonymous · Data Science & Analytics
in Navi Mumbai
Likes
Good environment job satisfaction
- Skill development - Excellent+5 more
Dislikes
Nothing to say about this question
Trainee Test Engineer salary at QualityKiosk Technologies
reported by
150
employees
₹1.4
L/yr - ₹4
L/yr
9%
more
than the average Trainee Test Engineer Salary in India
View more details
What QualityKiosk Technologies employees are saying about work life
based on 1.1k employees
Flexible timing
Monday to Friday
Within city
Day Shift
QualityKiosk Technologies Benefits
View more benefits
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