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1 1point1 Solutions Quality Executive Job
Quality Executive
1point1 Solutions
posted 1y ago
Job Description
- Monitoring agent calls and provide feedback
- Analyzing portfolio performance through calls monitored and performance reports
- Improving performance through interventions
- Leading and participating in client calls Continuous portfolio performance improvement
- Prior experience of call monitoring. Good interpersonal skills.
- Excellent Communications Skills (Both Written & Verbal)
- Should have knowledge in providing feedback, calibration. Ability to transfer knowledge & check applicability
- Self-Starter, Flexible and Willing to Stretch for Business Need
- Computer knowledge which includes word, excel, power point. Graduate degree preferred but can consider HSC or Diploma holder
Employment Type: Full Time, Permanent
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People are getting interviews at 1point1 Solutions through
People are getting interviews through
(based on 51 1point1 Solutions interviews)
Walkin
Job Portal
Referral
Recruitment Consultant
Company Website
35%
27%
18%
6%
4%
10% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Quality Executive at 1point1 Solutions are saying
Quality Executive salary at 1point1 Solutions
reported by
1
employee
with 1
years exp.
₹2.7
L/yr - ₹3.5
L/yr
21%
less
than the average Quality Executive Salary in India
View more details
What 1point1 Solutions employees are saying about work life
based on 851 employees
Strict timing
Monday to Saturday
No travel
Day Shift
1point1 Solutions Benefits
View more benefits
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